Conduct compliant video-based personal discussions for lending, verification, and customer assessment workflows using secure digital infrastructure.
Video PD (Video Personal Discussion) is a remote field visit replacement. Instead of sending your loan officer to physically visit a shop, factory, or workplace, the entire visit happens as a structured, recorded, audit-ready video session.
The borrower walks the camera around. Your loan officer watches live and asks questions. The session is geo-tagged, timestamped, and stored in your loan file. You see everything you would see in person.
Video PD confirms that a business exists and operates at the stated location, just like a physical visit. The difference is that every interaction is recorded, creating stronger evidence at a much lower cost.
A loan officer travels to the business location to verify operations.
The borrower shows the business location over a live video call while the officer verifies remotely.
From scheduling the call to closing the loan file. Five steps. Multiple participants. One recording.
Your loan officer picks a time. The borrower gets a link via SMS or WhatsApp. The auditor is added to the same calendar invite. No three separate calls. One session, three roles, one recording.
No app to download. The link opens in their browser. The platform captures the geo-tag the moment permissions are granted - proof the borrower is at the business location, not at home or somewhere else.
Signage, shop interior, inventory, billing counter, employees, machinery - whatever your underwriting needs to see. The officer asks questions, captures specific shots, runs through the standard PD script. Everything is recorded in HD.
The credit auditor or risk reviewer can join the same call live. They see what the officer sees. They can ask questions directly. Their sign-off happens during the session, not next week. Most platforms force a separate review call. This one does not.
The full session - video, transcript, timestamps, geo-tag, officer notes, auditor disposition - pushes to your LOS via webhook. The credit file is complete. The loan moves to approval. No manual upload. No "I'll send it tomorrow."
Loan officer, credit auditor, and borrower in one Video PD session. One recording covers everyone's requirements. One session. One record. One click to pull it for credit review or audit. The kind of feature that saves your team a full day every week.
Video PD for working capital loans, machinery loans, business term loans, and credit lines. Verify the shop, the factory, and the office. Wherever the business actually operates, without putting an officer on the road.
Video PD for microfinance, JLG groups, and rural credit programs. The borrower is in their village or workplace. Your officer is wherever there is internet. The session is recorded for the regulator and for your own audit.
NBFCs and digital lenders can use Video PD to conduct video personal discussions for unsecured personal loans, consumer durables loans, and gig worker credit. Lower ticker sizes that consume resources.
All in the platform today.
What credit, ops, and risk teams ask before signing.
Video PD (Video Personal Discussion) is a remote field visit replacement solution for SME lenders, NBFCs, and microfinance companies. Instead of sending a loan officer to physically visit the borrower's business premises, the entire visit is conducted as a structured, recorded, audit-ready video session of about 15 minutes. The borrower walks the camera around the shop, premises, or work site while the loan officer watches live and asks questions. The session is fully recorded with geo-tagging.
Video KYC verifies the customer identity, and Video PD helps conduct meetings and verification. Video PD also supports multiple participants, including a loan officer, an auditor, and a borrower in the same session, while Video KYC is typically one-on-one.
SME lenders, NBFCs, microfinance institutions, and any lender currently paying for physical field visits as part of their loan underwriting process. It is especially useful for unsecured business loans, working capital loans, and microfinance disbursements where a physical PD visit was used.
For most loan products, yes. Video PD provides equivalent or stronger evidence than a traditional field visit. It is recorded, timestamped, geo-tagged, and immutable. Some loan products and regulatory contexts may still require a physical visit. Your specific product requirements can be mapped to what Video PD can replace during the demo.
Yes. Video PD supports multi-participant sessions. The loan officer, the credit auditor, and the borrower can all be in the same session at the same time. One recording covers everyone's requirements. There is no need to schedule three separate calls.
Most SME lenders and NBFCs go live in under one week. REST APIs, mobile SDK
, webhook support, and direct integration with most loan origination systems in India are all available. A dedicated integration engineer stays with your team through the first 1,000 live sessions.
View both the borrower and lender experience in a live demo. Bring your current field visit process and costs, and we'll show you how much time and money Video PD can save.
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