NEW Native deepfake detection - live on every session

Video KYC for Banks, NBFCs and
Fintech Platforms

An all-in-one solution for financial institutions to conduct online KYC without any hassles. Trusted by 2000+ banks, NBFCs, and Fintech. RBI Compliant workflows, a fully automated system to streamline the Video KYC process.

2.5 min Avg verification
99.9% Accuracy rate
2,000+ Active clients
1 week Contract to live
In good company - 200+ regulated businesses
HDFC Life
IDFC First Bank
Airtel Payments
Paytm
Tata Motors
Aditya Birla
Uber
Ola
Rapido
Meesho
Flipkart
KPMG
J&K Bank
Quess
HDFC Life
IDFC First Bank
Airtel Payments
Paytm
Tata Motors
Aditya Birla
Uber
Ola
Rapido
Meesho
Flipkart
KPMG
J&K Bank
Quess
Built for the people running the operation

Single Dashboard to Manage and Monitor Each Video KYC Session

Manage agents, monitor sessions, and review audits from one place. Unlike platforms that only focus on customer verification, our Video KYC solution also provides the tools your operations, compliance, and audit teams need every day.

Single Dashboard to Manage and Monitor Each Video KYC Session
What we actually do

Introducing VideoKYC.ai Solution for Digital Customer Onboarding

VideoKYC.ai replaces slow, paper-based KYC with an AI-driven flow that is compliant by design. Computer vision, bank-grade security, and the operational realities of Tier 2 and 3 India - all built into one platform.

  • Compliant

    Designed to support RBI V-CIP, SEBI, IRDAI, and PMLA requirements, helping businesses conduct compliant customer onboarding.

  • Enterprise-Grade Security

    Protect customer data with end-to-end encryption, secure infrastructure, and strong data protection measures.

  • Complete KYC in Minutes

    Reduce KYC turnaround time from days to minutes with automated workflows and a seamless customer experience.

  • Audit-Ready Records

    Maintain session recordings, verification logs, and customer records in one place for easy audits and compliance reviews.

Verified profile
Video KYC Session
Encrypted - RBI Compliant
Bank-Grade Security
ISO 27001 - E2E Encrypted
Under 2 Minutes
Average onboarding time
RBI / SEBI Compliant
IRDAI - PMLA - V-CIP ready
50M+ Verifications
Trusted by 50+ enterprises
96+
Success rate
50M+
Verifications
<2m
KYC time
50+
Enterprises
Six products. One platform.

Multiple Video KYC Solutions. One Platform.

Different businesses have different onboarding requirements. Whether you need agent-assisted verification, fully automated onboarding, video consent, or digital field verification, our platform supports every customer onboarding journey.

 Assisted VKYC
01 - ASSISTED

Assisted VKYC

Conduct agent-led video KYC with real-time verification, identity checks, and complete session recording.

Live agent verification RBI V-CIP compliant process Complete audit trail

Built for: Banks, NBFCs, and regulated financial institutions.

Unassisted VKYC
02 - UNASSISTED

Unassisted VKYC

Enable customers to complete KYC independently through a fully digital and automated workflow.

Automated verification process Real-time liveness checks API and SDK integration

Built for: Organizations looking to scale customer onboarding while maintaining compliance.

Smart Video Consent
03 - CONSENT

Smart Video Consent

Capture video-based customer consent with recorded evidence for high-value or regulated transactions.

Video consent recording OTP verification support Consent evidence storage

Built for: Lenders, insurers, and businesses requiring stronger consent verification

Video PD
04 - FIELD VISIT

Video PD

Digitize physical verification processes through guided video interactions.

Remote verification sessions Session recording Workflow integration

Built for: SME lenders, microfinance institutions, and organizations are replacing physical field visits.

Step by step

What a 2-minute KYC session actually looks like - from inside.

What the customer sees. What the agent sees. What is happening in the background. Pick a flow.

Key Features for Smooth Video KYC Journey

Everything needed to run secure, scalable, and customer-friendly VKYC journeys.

Native Deepfake Detection

Automatically checks every verification session for deepfakes and spoofing attempts.

V-CIP Over WhatsApp

Customers can start Video KYC directly from WhatsApp without downloading an app.

Drop-Protected Sessions

If a call disconnects, customers can continue from where they left off

Built for Real Network Conditions

Designed to work reliably across varying internet speeds and network conditions.

10+ Indian Languages

Support customer onboarding and verification in multiple Indian languages.

1-Week Go Live

Get started quickly with implementation support from our team.

The hidden cost

Reduce Physical KYC Costs and Retain More Customers

Long verification processes increase operational costs and lead to customer drop-offs. Customers no longer want to wait in lines or for days. Our solution makes customer onboarding faster and reduces overall KYC costs.

Lost to drop-offs - this minute
0Rs.
+ Rs.1,250 / sec
01 / Cost

Rs. 300-800 per case, paid every month

Financial institutions spend on travel, document handling, and reverification. Our VKYC solution cuts all the costs.

02 / Drop-off

40% Customer Drop Offs

Customer drops back in the midway due to the lengthy process. VKYC makes document handling and KYC quick.

03 / Compliance

Compliance Issues

Manual KYC processes often lead to missing records and compliance gaps. VKYC helps maintain audit-ready records and supports RBI-compliant customer onboarding.

04 / Fraud

Fraud Risk

The physical verification process is prone to impersonation and the use of fake documents. VKYC eliminates all these hurdles.

Speed Up Onboarding Without Compromising V-CIP Compliance

Reduce operational costs, improve customer conversion, and maintain RBI-compliant KYC processes with a fully digital onboarding solution.

RBI V-CIP - DPDP 2023 - ISO 27001/17/18 Compliant

Compliance-by-design. Not compliance-by-checkbox.

Built to help businesses meet compliance and security requirements without adding extra complexity.

  • Supports RBI V-CIP requirements
  • Aligned with DPDP Act 2023 data privacy principles
  • ISO 27001, ISO 27017, and ISO 27018 compliant infrastructure
  • Built-in facial recognition and liveness checks
  • Deepfake detection on every session
  • Automatic geo-location verification
  • End-to-end encrypted video sessions
  • Tamper-proof audit logs with timestamps
  • Data collection limited to what is required
ISO
27001
RBI
V-CIP
DPDP
2023
ISO
27018
Four people. Four conversations.

The question you have depends on your job title.

"
Head of Compliance / CRO
"How do I know our Video KYC process is compliant?"

We map RBI V-CIP requirements to the platform and provide complete audit trails for reviews and inspections.

"
CTO / VP Engineering
"How much effort does implementation require?"

Most businesses go live within a week with sandbox access, API documentation, and implementation support.

"
CPO / Head of Product
"How can we keep onboarding simple for customers?"

The Video KYC journey can be fully white-labelled and customised to fit your existing customer experience.

"
CFO / Finance Head
"How does Video KYC help reduce costs?"

Lower operational costs by reducing physical verification, improving completion rates, and increasing team productivity.

Real questions, real answers

Frequently Asked Questions

Answers to the questions we hear most often from compliance, legal, and technology teams.

Yes. Our Video KYC solution is designed to support RBI's Video-based Customer Identification Process (V-CIP) requirements. It helps businesses conduct live customer verification, maintain audit trails, securely store verification records, and capture the information needed for compliance reviews. Organizations must still follow RBI guidelines and internal policies.
Customer video data is stored securely using an encrypted infrastructure with strict access controls. Video recordings, screenshots, and verification logs are protected so only authorized personnel can access them. The platform also maintains activity logs for monitoring and compliance purposes, helping businesses safeguard customer information while meeting regulatory and security requirements.
If a customer's call disconnects during the verification process, they can typically resume the session instead of starting from scratch. The platform preserves completed steps, reducing customer frustration and onboarding drop-offs. This recovery mechanism helps businesses improve completion rates and deliver a smoother customer experience even when network interruptions occur.
Businesses often consider switching when they face issues such as low completion rates, operational inefficiencies, limited compliance features, or poor customer experience. Our advanced VideoKYC solution improves onboarding performance, strengthens compliance processes, and reduces manual effort.
Most businesses can integrate and go live within a few days, depending on their existing systems and requirements. The platform offers API-based integration and implementation support to simplify deployment. With proper planning, organizations can quickly start conducting Video KYC without significant changes to their onboarding workflows.
Customers without Aadhaar can be verified using alternative Officially Valid Documents (OVDs), such as a Passport, Driving Licence, or Voter ID, depending on regulatory requirements and business policies. This flexibility allows organizations to onboard a wider range of customers.
From the blog

Recent insights from the Video KYC.

Three recent articles on Video KYC, compliance, onboarding experience, and operational best practices.

Book a Demo

20 Minutes. Live Product. No Slides

Get a live demonstration of our all-in-one Video KYC platform and see how it simplifies customer verification.