These Terms explain how you can use VideoKYC.
By using our platform, APIs, or services, you agree to these Terms. If you do not agree, please do not use our services.
We believe legal documents should be easy to read. That is why we have written these Terms in simple language.
Who We Are
“VideoKYC”, “we”, “our”, and “us” refer to VideoKYC and its affiliates.
“You” and “Customer” refer to any person, business, or organization that uses our services.
“Services” include Video KYC, identity verification, document verification, facial recognition, liveness detection, APIs, dashboards, and related solutions.
Using Our Services
VideoKYC helps businesses verify identities and onboard customers remotely.
Use our services only for lawful purposes.
Do not:
- Use the platform for fraud or illegal activities.
- Submit false or misleading information.
- Upload malware or harmful code.
- Attempt to access systems without authorization.
- Interfere with platform performance or security.
- Copy or reverse engineer our technology.
We may suspend or terminate access if we detect misuse.
Your Account
Keep your login credentials secure.
Provide accurate information when you create an account.
Update your information when it changes.
Tell us immediately if you notice unauthorized access or suspicious activity.
You are responsible for all activity that takes place under your account.
Your Data
You own the information and documents you submit through VideoKYC.
We use that information only to deliver our services, maintain security, improve performance, and meet legal requirements.
You must ensure that:
- You have the right to share the information.
- You have obtained any required consent.
- The information complies with applicable laws.
API Access
Protect your API keys and credentials.
Follow our integration guidelines.
Use our APIs only for legitimate business purposes.
Do not send excessive requests that could affect platform performance.
We may apply usage limits when needed.
Service Availability
We work to keep our services available and reliable.
Sometimes services may become unavailable because of maintenance, security updates, technical issues, or events outside our control.
We may modify, improve, or discontinue features when necessary.
Intellectual Property
We own the VideoKYC platform, technology, software, trademarks, logos, and documentation.
These Terms give you permission to use our services. They do not transfer ownership rights.
Do not copy, distribute, modify, or sell our technology without written permission.
Fees and Payments
Some services require payment.
You must pay all applicable fees under your selected plan or agreement.
We may suspend services if payments remain overdue.
Unless we agree otherwise in writing, we do not refund fees already paid.
Privacy
Our Privacy Policy explains how we collect, use, and protect information.
By using our services, you agree to the practices described in that policy.
Changes to These Terms
As our services evolve, we may update these Terms from time to time.
When we make significant changes, we will update this page with the revised effective date. Continuing to use the services after those changes take effect means you accept the updated Terms.
Contact Us
If you have questions about these Terms or our services, you can contact us at:
VideoKYC
Email: [email protected]
Website: videokyc.ai