Unassisted Video KYC
for fintechs, wallets
and digital banks.
Verify customers in under a minute.
No agents. No queues. No limits on concurrent sessions.
Our Unassisted Video KYC Solution helps businesses onboard customers through a fully self-serve Unassisted Video KYC journey. Customers receive a secure link, complete verification on their own, and get approved faster while your team reduces operational costs.
10,000 verifications running. Zero agents waiting.
As customer volumes grow, agent-led Video KYC becomes difficult to scale.
Customers wait for available agents. Operations teams spend time managing schedules. Verification costs increase with every new customer.
Unassisted Video KYC removes these bottlenecks.
Customers receive a secure verification link and complete the entire process on their own. Face verification, liveness checks, document capture, OCR, and fraud detection happen automatically in the background.
The result is faster onboarding, lower operational costs, and a smoother customer experience.
A self-serve Video KYC, step by step.
From the moment your customer taps the link to the moment the record lands in your system. Five steps. Under a minute. No agent involved.
Customer taps a link on their phone.
They receive it via SMS, WhatsApp, email, or app. It opens directly in the browser. No app download, no signup.
Network pre-checks. Adapts to 3G if needed.
The platform checks the customer's browser, network strength, and permissions before the verification starts. On 3G, the video drops to SD automatically. On 4G or Wi-Fi, it runs HD. The customer never sees a "your network is too slow" error.
Face match, liveness, and deepfake checks run live.
The customer looks at the camera. The platform runs all three checks in parallel - face match against the ID, active liveness, native deepfake scan. If a deepfake is detected, the session is flagged before it finishes. No third-party API. No batch review.
Document capture with on-screen guidance.
Customer uploads PAN, Aadhaar, or other OVD documents. The system guides framing and clarity. OCR reads the details instantly for confirmation.
Record lands in your system. Audit trail sealed.
The verified record reaches your system via webhook the moment the session ends. Tamper-proof audit log, full recording, OCR data, signal scores - all available through your API. The customer sees a success screen.
KYC abandonment isn't a customer problem. It's an infrastructure problem.
Most customers do not abandon verification because they want to. They leave it because the process breaks. Customer leaves KYC mid-way due to connectivity issues, restarting the whole process, which leads to customer drop-offs.
Resume on Call Drop
If the network drops mid-way, the customer can resume the video from the same step. They do not have to restart the whole process again. It reduces the customer drop off as customer drop-offs.
vs. flows that restart
Work in Low Bandwidth
Adaptive video quality from HD down to SD based on live bandwidth. Auto-switch between Wi-Fi and mobile data. Built for Tier 2 and Tier 3 networks, not just metros. Smooth Video experience across all cities and network conditions.
in non-metro markets
22 Percent Higher Completion Rates
If the customer can’t complete right now due to bad lighting, interruptions, or a meeting, they can choose a time and continue later. The session resumes exactly where they left off. Most platforms lose the customer here.
via scheduling
A Small Feature That Recovers Lost Customers.
Sometimes customers are ready to verify but cannot complete the process right away. They may be travelling. In a meeting.
Or simply in a place with poor lighting. Instead of losing the session, our solution lets customers choose a convenient time and continue later.
They pick a time. They come back. They finish verification. You keep the customer.
Deepfake Detection Built for Unassisted Video KYC
Self-serve Video KYC needs stronger fraud detection, not less. Without an agent on the call, the platform is your only line of defence. It runs built-in deepfake detection on every Unassisted Video KYC session, identifying synthetic faces, replay attacks, screen injections, and mask attacks.
Built for businesses that need to verify customers at scale.
Fintechs & wallets
Fintechs and wallets use it to onboard millions of customers instantly. It is self-serve, RBI V-CIP compliant, and works even on low network connections like 3G.
Digital banks & NBFCs
Digital banks and NBFCs use it for high-volume products like savings accounts, prepaid cards, credit cards, and small-ticket loans where speed and cost efficiency matter.
Broking & investment apps
Broking and investment apps use it for SEBI Self Video KYC for Demat accounts, mutual fund onboarding, and Re-KYC. It is fast, recorded, and fully compliant for regulated workflows.
Everything Included with Unassisted Video KYC
Everything you need to verify customers securely and at scale.
Unassisted Video KYC - common questions.
What product, ops, and risk teams ask before signing.
Unassisted Video KYC is a self-serve customer verification flow. The customer opens a link, uses their camera, and completes a full V-CIP compliant session in under a minute without any agent. Our solution handles face match, liveness detection, deepfake checks, and geo-tagging automatically. It is used by fintechs, wallets, NBFCs, and digital banks in India for scalable onboarding.
Yes. it is designed to meet RBI V-CIP requirements including facial recognition, active liveness checks, geo-tagging, end-to-end encryption, and tamper-proof audit logs. It also aligns with SEBI Self Video KYC and applicable IRDAI V-BIP guidelines
where required.
Most drop-offs happen due to system issues, not user intent. Sessions restart on network drops, low bandwidth breaks the flow, and lack of flexibility ends incomplete sessions. It auto-resumes sessions from the same point, adapts video quality from HD to low-bandwidth mode for 3G users, and allows customers to schedule or resume later. These improvements significantly increase completion rates.
It runs native deepfake detection on every Unassisted Video KYC session by default. It detects synthetic faces, replay attacks, screen injections, and mask-based fraud before the session ends. Suspicious sessions are automatically flagged for review.
See Unassisted Video KYC in Action
Watch a complete verification journey from start to finish. See the customer experience and the admin workflow side by side. Understand how businesses improve completion rates, reduce operational costs, and onboard customers faster. Bring your current process. We'll show you where it can be improved.
Book A Demo